iNNOVATIONS LIVE is back! This page has answers to many questions people may have about this year's conference!

How will the 2021 iNNOVATIONS LIVE conference work?

We will be using iMIS Inspire for Virtual Conferences to deliver our live stream conference. Simply log into the 2021 iNNOVATIONS Inspire Site each day, select the session to join, and click "Join as Attendee"

What is the 2021 iNNOVATIONS LIVE Schedule?

We are offering iNNOVATIONS LIVE globally, so that means you'll want to make sure you choose the right schedule for you. We are offering it in North America in Eastern Daylight Time, in the United Kingdom & Europe in Greenwich Mean Time, and Asia-Pacific in Australian Eastern Daylight Time.

How can I stay up-to-date about 2021 iNNOVATIONS LIVE?

While we are sending a couple emails out to conference registrants, the majority of our communications regarding iNNOVATIONS LIVE is via the ASI Connect App! We urge all conference registrants (as well as all clients and partners) to download the app from iTunes or the Google Play Store and stay connected!

When is the deadline to register for 2021 iNNOVATIONS LIVE?

The last day to register for iNNOVATIONS LIVE is Friday, March 19, 2021 at 11:59pm Eastern Daylight Time.

Will the 2021 iNNOVATIONS LIVE Presentations be available Post-Conference?

Yes! All the presentations from 2021 iNNOVATIONS LIVE, as well as many others will be available on-demand to conference attendees, as well as current subscribers of the iMIS Learning Subscription in the ASI Learning Hub. The presentation slides are available via the Resources section of the ASI Connect mobile app!

You can log in to all 3 using your iMIS Support Portal Credentials.

How can I cancel my 2021 iNNOVATIONS Live registration

All registration cancellations and refund requests must be made in writing to [email protected] by March 15, 2021. A refund of all fees, minus a $75 administrative fee will be given for cancellations received by that date. No refunds will be granted for requests postmarked after March 15, 2021. ASI regrets that refunds will not be given for no-shows. All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrants with appropriate documentation no later than March 30, 2021.

What if I register for 2021 iNNOVATIONS LIVE and miss it?

We're so sorry you missed 2021 iNNOVATIONS LIVE! After the conference, all of our presentation recordings will be available to current subscribers of the iMIS Learning Subscription in the ASI Learning Hub. Regarding registration fees, unfortunately refunds will not be given for no shows to the conference.


What should I do if I see any inappropriate conversation during the conference?

ASI is committed to providing a safe and welcoming environment for all ASI Event participants. Please contact [email protected] immediately if you witness any behavior or communication that violates the Code of Conduct.