Library

Virtual Event Playbook

How to make the shift to a virtual event
Just two weeks before our annual iMIS iNNOVATIONS partner and client conference, ASI decided to shift to a virtual format in light of COVID-19. With iMIS, we knew we already had all the technology we needed to deliver the high-quality program our community wanted. This Playbook details the lessons we learned along the way to achieving our most cost-effective and best-attended conference ever!

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ASI's Virtual Event Playbook
 

Your Association's Digital & Member Experience Guide

Learn how to Shift Your Association's Culture to Digital in the Coronavirus Era
ASI partner, Causeis, has written a useful, insightful whitepaper on how to improve the member experience (MX), particularly during the coronavirus crisis. Reproduced with permission, the guide outlines a 10-point plan that will help you identify practical strategies, explore innovative ideas, and fast-track your digital transformation.

North America Whitepaper
Europe/Asia-Pacific Whitepaper
Your Association's Digital & Member Experience Guide
 

2019 Membership Performance Benchmark Report

Learn the latest trends in membership retention & growth, engagement and technology
The 5th annual survey explores how associations and membership organizations around the world are attracting new members and ensuring growth through member engagement, modern technology, marketing strategies as well identifying key challenges and goals for association executives. This report includes new insights on formal member engagement plans and adoption of mobile technologies.

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2019 Membership Performance Benchmark Report
 

The Association Exec's Guide to Improving Organizational Performance

How to Make Sure Your Business Strategy Drives Your Technology Investments
If your association is considering making technology investments anytime in the next three years, the 3rd Edition of ASI's wildly popular book is a must-read. It provides the latest data and the hands-on tools you need — proven best practice strategies, expanded self-assessments, and new results-based case studies from real clients — to help you gain insight into what you must do to successfully address today’s organizational, economic and technological challenges.

North America Book
Europe/Asia-Pacific Book
Association CEO's Guide to Improving Organizational Performance
 

The Not-for-Profit Exec's Guide to Improving Organizational Performance

How to Make Sure Your Business Strategy Drives Your Technology Investments
If your not-for-profit is considering making technology investments any time in the next three years, the 3rd Edition of ASI's wildly popular book is a must-read. It provides the latest data and hands-on tools you need — proven best practice strategies, expanded self-assessments, and new results-based case studies from real fundraising clients — to help you gain insight into what you must do to successfully address today’s organizational, economic and technological challenges.

North America Book
Europe/Asia-Pacific Book
Non-Profit CEO's Guide to Improving Organizational Performance
 

The Definitive Guide to Member Engagement Software

Member engagement is vital to your association's success but, without the right technology, it can be a real challenge. Learn the differences between Member Engagement Software and traditional AMS/CRM systems, the latest engagement trends, how to build a business case for a new system, and tips to make the right decision for your association.

North America Guide
Europe/Asia-Pacific Guide
The Definitive Guide to Member Engagement Software
 

The Definitive Guide to Donor Engagement Software

Engaging your donors is critical, but it can be challenging without the right technology. In this whitepaper, you'll learn about the differences between Donor Engagement Software and traditional donor management/CRM systems, the latest engagement trends, how to build a business case for a new system, and tips to make the right decision for your organization.

North America Report
Europe/Asia-Pacific Report
The Definitive Guide to Donor Engagement Software
 

2018 Global Benchmark Report: Membership Performance

Learn the latest trends for increasing new membership, engagement and retention
The 4th annual survey shares findings on how membership organizations around the world are attracting new members, keeping them engaged, and ensuring retention rates. This report includes new insights on recurring memberships, data protection, staff efficiency, revenue growth, continuous performance improvement and more.

North America Report
Europe/Asia-Pacific Report
2018 Global Benchmark Report on Membership Performance
 

2018 Global Benchmark Report: Fundraising Performance

Learn which fundraising strategies are working best and about new trends on the horizon
In this 4th annual survey, fundraising organizations share their insights on the most effective marketing strategies to attract new donors and keep them coming back. The report includes new insights on recurring donations/regular giving, data protection, donor levels, goals and challenges, continuous performance improvement, and more.

North America Report
Europe/Asia-Pacific Report
2018 Global Benchmark Report: Fundraising Performance
 

Not-for-Profit Executive Guide: Data Security Best Practices & Strategies

The latest tips to mitigate your risk and protect your organization
Get the latest advice for IT professionals on securing your data, safeguarding your organization’s reputation, ensuring PCI compliance, and mitigating the specific threats associations and nonprofits are now facing.

North America Guide
Europe/Asia-Pacific Guide
Not-for-Profit Executive Guide - Data Security Best Practices and Strategies
 

Member Engagement Toolkit 2017

How membership/association professionals can take a structured approach to optimising and enhancing member engagement
In this ASI sponsored toolkit, independent professional networking group 'The MemberWise Network' helps membership and association professionals take a more structured approach to optimising and enhancing member engagement. The content has been fully quality assured by 15 membership/association professionals (responsible for member engagement) at leading membership organisations and associations.

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Member Engagement Toolkit 2017
 

Digital Excellence Research Report

How UK membership organisations can meet member demands for an interactive, engaging and value-driven online experience
In this ASI Europe-sponsored survey, independent professional networking group 'The MemberWise Network' surveyed 275 membership and association professionals regarding their online membership and engagement challenges in its fourth annual survey. Most employed up to 50 full-time staff, had at least 10,000 members, and earned membership income of up to £3m.

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Digital Excellence Research Report
 

Not-for-Profit Executive Guide: Proven Strategies for Evaluating Member/Donor Management Systems

Savvy executives are now using proof-of-concept trials to test-drive member/donor management systems before buying.
In the "Proven Strategies for Evaluating Member/Donor Management Systems" whitepaper, you'll learn more about how to use your own data and processes in a real-world testing environment to thoroughly vet a potential new system your organization might utilize for the next 7 to 10 years.

North America Guide
Europe/Asia-Pacific Guide
Evaluating Membership and Fundraising Software
 

CxO Summit eBook

Continuous Performance Improvement
This is a collection of the best tips, trends, and case studies from CxO Summits held around the world on how successful associations and not-for-profits are leveraging engagement measurement strategies to boost retention, revenue, and performance.

North America eBook
Europe eBook
Asia-Pacific eBook
CxO Summit eBook
 

5 Tips for an Engaging Website

Find out what we've learned in our work with more than 4,000 clients around the world
In our work with more than 4,000 clients around the world, we’ve compiled the top 5 strategies to ensure your website attracts new visitors, keeps your members/donors coming back, and increases your overall engagement rates. This informative ebook shows you how to create a dynamic website with consistent branding, personalized content, and a seamless experience.

North America eBook
Europe eBook
Asia-Pacific eBook
5 Tips for an Engaging Website
 

The Era of AMS is Over

Why anything less than software that manages your member data AND relevant web content together in one solution could put your organization's future success at risk
For associations, it's all about engaging members these days. Given that new member acquisition is so challenging, nothing is more important than ensuring that the members you worked so hard to attract in the first place will renew their memberships next year and well into the future.

North America Whitepaper
Europe/Asia-Pacific Whitepaper
The Era of AMS Software is Over
 

The Era of CRM is Over

Why anything less than software that manages your donor data AND relevant web content together in one solution could put your organization's future success at risk
For most not-for-profits, it's all about actively engaging donors these days—finding effective ways to ignite passion for your cause and create lasting lifetime value. Given that acquiring new donors can be so challenging, nothing is more important than ensuring that the contributors you worked so hard to attract in the first place will continue their support in the next year and well into the future.

North America Whitepaper
Europe/Asia-Pacific Whitepaper
The Era of CRM Software is Over
 

Not-for-Profit Executive Guide: Real-Time, Real-World Mobile Strategies

Quickly and Affordably Launch Your Mobile Website
A practical guide for executives who need to effectively engage their constituents and increase revenue generation via all types of mobile devices.

North America Guide
Europe/Asia-Pacific Guide
Mobile Strategies
 

Not-for-Profit Executive Guide: Six Strategies to Increase Engagement Using Private Communities

Drive Constituent Loyalty -- and Generate Additional Revenue
This is a how-to guide for association and not-for-profit executives who want to expand constituent engagement, raise retention rates, and drive new revenue opportunities using private social communities.

North America Guide
Europe/Asia-Pacific Guide
Increase Engagement with Communities
 

Secrets of Highly Successful Non-Profits

Find Out How to Leverage Technology to Improve Organizational Performance
By applying the right technology tools, your organization can improve operational processes, fine-tune business strategies, uncover meaningful metrics, and deepen your connection with constituents.

North America Whitepaper
Europe/Asia-Pacific Whitepaper
Secrets of Successful Non-Profits
 

Going Social

How Leading Non-Profits are Moving Beyond Facebook with Private Social Networks
Your organization tweets regularly to a large and loyal following and you've got a great Facebook page with a lot of friends. But, do you have any control over what's shared with the rest of the world on these public sites?

North America Whitepaper
Europe/Asia-Pacific Whitepaper
Going Social
 

PCI Compliance Fact Sheet

Learn What PCI Compliance Means to Your Organization
Compliance with the Payment Card Industry Data Security Standard (PCI-DSS) means that you adhere to requirements for security management, policies, procedures, network architecture, software design, and other critical protective measures. It's an ongoing process, not a one-time event — so your organization needs to stay on top of your status at all times to prevent security breaches today and in the future.

North America Fact Sheet
Europe/Asia-Pacific Fact Sheet
PCI Compliance
 

Associations Now

Membership Engagement and Spending Data, All in One Place
In this Associations Now article, Susan Avery, CEO of the International Association of Plastics Distribution — an iMIS client — shares her strategies for effectively measuring member spending and participation. By having all their data in one central location in the iMIS system, IAPD is able to track and score engagement, thereby providing the organization with invaluable decision-making information.

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Associations Now Member Engagement and Spending All In One Place
 

Associations Now

You Should Call The Shots — Not Your AMS
We know that legacy technology is prone to breakage and dustiness and that it can hold your organization back if you're not careful. If you're a leader trying to make heads and tails of your tech offerings, here's an important consideration: Ultimately, your infrastructure should drive your growth — not stand in the way.

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Your AMS Shouldn't Call the Shots
 

2017 Global Benchmark Report: Membership Performance

Read the latest results on New Member Acquisition, Retention, and Engagement Trends
ASI's 3rd annual worldwide survey report provides the latest benchmarks to ensure your association optimizes retention rates, increases engagement levels, achieves greater efficiency and improves operational performance.

North America Report
Europe/Asia-Pacific Report
2017 Global Benchmark Report on Membership Performance
 

2017 Global Benchmark Report: Fundraising Performance

Read the latest results on New Donor Acquisition, Engagement and Fundraising Trends
ASI's 3rd annual worldwide survey report provides the latest benchmarks to ensure your not-for-profit organization is maximizing fundraising efforts, retention rates, new acquisitions and donor engagement.

North America Report
Europe/Asia-Pacific Report
2017 Global Benchmark Report: Fundraising Performance