Bus Association Victoria’s primary role is to encourage increased use of public transportation as part of the development of more sustainable transport systems.
“iMIS met our needs as far as not only keeping basic records on our members, but also gave us a CRM system and a package we could add on to. And, the implementation was completed on time and on budget. ”
The organisation’s existing system was inadequate for their needs. They wanted a system to manage member data, constituent relations (CRM), and events. Ultimately, they wanted a diverse software system.
Bus Association Victoria selected iMIS because it was already tailored to their country as an international product -- they didn’t have to go through any modifications. iMIS was able to manage all their member information in one system.
They now have the capacity to do a lot more than simply manage their database. Bus Association Victoria can now access automated and real-time information on their membership base. They can now provide consistent and accurate information to their members to better serve them.