Applying iMIS Process Automation takes you on a journey into a new level of complexity in building tasks to contribute to the Continuous Performance Improvement of your organization or clients.
There are nearly an infinite number of things you could automate. However, it is important to make sure you are either building engagement or improving performance or both when choosing what you want to do.
You were introduced to Engagement Alerts in the Introduction to iMIS Process Automation. The reason we call them Engagement Alerts is because they can be used to develop communication with your site users and enhance strategies to improve the performance of your organization.
There is a higher level strategy we are advising for our clients called the Engagement Journey, following a possible pattern such as:
- Contact visits site – invite them to setup an account
- After they setup the account – build an alert to suggest they update their profile picture, or set their social sharing profile or a myriad of small steps to draw them closer to your organization and its goal
- If they update their profile – point them to a community to join
- If they join a community – invite them to join the organization
- If they join – invite them to register for a national or regional event
- And so on…
In this class, we will not be able to build the entire engagement journey because of time constraints, but we can start you on the process.
For more information, please feel free to review our detailed class page (including a downloadable brochure), or to learn more about our AYD classes in general, please check out our FAQ sheet.
Note: The times listed for this class are based on UK Time. (either Standard or Summer). Please be sure to keep this in mind if you live in another timezone.
From North America, this class is earlier in the morning (generally about 5am if you live on the East Coast). From Australia, this class is later in the evening (generally about 1900 or 2100 if you live in Melbourne). You are welcome to attend but in order to receive the benefits of the class, you will need to be in attendance. Details for accessing this At Your Desk class will be emailed to you approximately 24 hours before the start of the class.
Reminder: This session will be recorded, and the recording will be made available to all attendees. By registering for and attending the session, you give permission to ASI to record, reproduce and distribute the audio/video recordings from this training session. This session should be considered a public forum.