Lehman Associates, an independent research firm, surveyed associations and membership organizations with 1M+ in annual operating budget in the USA, Canada, the United Kingdom, Australia, and New Zealand as part of the 2016 Lehman Reports industry study series. Respondents were asked to provide information on their current use of technology, purchasing process, upgrade factors, implementation experience, as well as product satisfaction levels. ASI is one of multiple software vendors who subscribe to the study to receive the results. The results show that iMIS Engagement Management System (EMS) is rated #1 for client satisfaction and market share, making it the best membership software solution for association and membership organizations.
The study shows that the latest version of iMIS EMS is the best membership software solution that is top-rated in:
The findings also show that iMIS EMS users have the highest "Likelihood-to-Recommend" ratings among the most commonly used products; iMIS EMS users who work with an Authorized iMIS Solution Provider (AiSP) have similarly high "Likelihood-to-Recommend" ratings for their AiSP; and ASI and its AiSP channel are the leaders in meeting client expectations for implementation time and expense among the most commonly used products.
ASI/iMIS is the market leader in the USA, Canada, United Kingdom,
Australia, and New Zealand — double that of the nearest vendor.
Lehman Associates, LLC, was founded in 1992 to help companies, associations and other non-profits become
more successful with better information and insight about markets and constituents, well‐constructed strategy
to help guide planning and resource allocation, and effective use of online technologies to reach and engage
target audiences. The Lehman Reports series of industry studies detail the use of technology by associations
and other non-profits.
For more information, visit www.lehmanconsulting.com or www.lehmanreports.com.