The iMIS Software Update Plan
One of our core missions is to build and maintain lifelong customer
relationships. This is why ASI focuses on providing customers with all
the tools and resources necessary to keep iMIS
forever. The decision to purchase iMIS is an
investment in your organization's future, and the iMIS Software Update Plan (SUP) is designed to
maximize and protect your investment. Plan members receive access to
industry-leading online resources, award-winning and certified technical
support, as well as regular software updates that enhance the lifetime
value of your iMIS System.
How the Software Update Plan Works for You
The plan is a central to ensuring that your iMIS System grows and evolves to match your short
and long term business needs. Our traditional support resources
provide you with instant access to valuable product information shared
and used by our community of customers and partners. In addition to
accessing technical information, our product development framework is
based on a cycle of continous improvement which in turn is
driven by market research as well as direct feedback from our customer
base in the form of our Authorized iMIS
Solution Providers and the
National
iMIS Users Group. As part of the Software
Update Plan, you have access
to a variety of tools such as:
Are You Up to Date on Your Update Plan?
Check
the status of your Software Update Plan and make
sure that you can continue to leverage the valuable support tools we
provide to further enhance your iMIS
System.
Not yet part of the SU Plan? Join the Software Update Plan!
To get more information about joining the Software Update Plan,
please contact the Customer
Contact Center.