iMIS understands that the non-profit
organization and each constituent are in a special relationship and must
meet the needs of both sides. The modules that represent the
Relationship Management Suite allow organizations to create, organize,
and manage all the various data that is associated with each
constituent. iMIS was also designed to
give your constituents the power to manage their own relationship with
your organization which reinforces the value of their relationship and
aids in the establishment and growth of loyalty.
Not only will your organization understand your constituents, but
will be able to anticipate their needs. The
ability to manage all aspects of your customers coupled with the ability
to turn data into real information that you can use for business
decisions means that with iMIS can truly
perform customer relationship management.
The Relationship Management Suite consists of:
Customer
Management
Relationships
Process
Manager
Chapter
Management
Analytics
Professional
Referrals
TaskCentre
iEmail
Communicate
Issues
Management
iMIS Business Object (iBO)