Advanced Solutions International
  • Who We Are
  • Press Center
  • Offerings
  • Community
  • Careers
View TEXT Only version

Biography

Donna Sayegh is the glue that holds Advanced Solutions International together. While she doesn't juggle (that we know of!), she has a knack for balancing more tasks than she'd like to admit. In her 12 years with the company, Donna has been the manager of several different departments including Technical Support, Training, Quality Assurance, Product Development, Information Technology and Information Development.


While her studies at the University of Illinois and Texas A&M University, where she holds, respectively, a Bachelor of Arts in Business/Finance and a Masters in Business Administration, prepared her for the work, the desire to be inspired by others' work gave Donna the drive to work with non-profits.


Between cheering for her daughters' basketball team and triathlon training, Donna has managed to continue being an invaluable asset to ASI's award winning customer service program. As the Vice President of Operations, she has led the company's Technical Support department to three consecutive STAR awards for Excellence in Customer Service, as well as the achievement of three prestigious Service Center Practices (SCP) certifications.


"Helping people is a mindset, not a job title," says Donna. "Technology can have every bell, whistle or flashy feature, but what separates a vendor from a valued business partner are the people who answer the phones and know how to help a customer."

Ms. Sayegh is an active participant in the community and is a member of the following professional organizations:


Support and Services Professionals Association
Society for Technical Communication
Quality Assurance Institute

Share your view: dsayegh@advsol.com

 
2008 Advanced Solutions International (ASI)    privacy policy   terms of notice    site map    contact us