Client Success with iMIS Membership and Fundraising Software

The Appraisal Foundation

The Appraisal Foundation Success with iMIS Membership Software

The Appraisal Foundation, a Congressionally authorized not-for-profit organization established in 1987, is dedicated to promoting professionalism and ensuring public trust in the valuation profession. Through the work of its three independent Boards (the Appraisal Practices Board, the Appraisal Standards Board, and the Appraiser Qualifications Board), TAF accomplishes its mission by promulgating standards, appraiser qualifications, and guidance regarding valuation methods and techniques. View their website.


Everything was delivered on-time and as promised. We would absolutely recommend the SPP to any not-for-profit that needs to be sure that the new system will meet their needs and help them reach their performance goals before investing. The entire SPP experience is the reason we moved forward with the iMIS implementation.

Challenge

The Appraisal Foundation was struggling with an outdated system that was difficult and cumbersome to use. It was failing to meet their current requirements and certainly couldn't help them stay ahead of future needs. TAF wanted a new system that was easy for staff to use, had the newest features, delivered a superior shopping experience, offered consumer-friendly navigation, and integrated all of their data in one system for greater control.

Solution

TAF spent considerable time understanding their business requirements prior to searching for a solution that would meet their needs without customization. They interviewed several providers but the Success Partnership Program (SPP) was the deciding factor. iMIS was the only solution that provided an opportunity to try it out — through a hands-on preview with TAF’s own data and processes — to see exactly how the system could work for them before purchasing. They were also able to experience ASI's customer support, which made them feel like a valued client and not a revenue stream.

Results

Through the test drive and on-site meetings with the ASI SPP team, the organization learned precisely how the iMIS system could help them align operational processes with the business strategy and achieve their specific organizational goals. The highly professional ASI team made sure that the system addressed each of TAF's concerns and that they felt completely comfortable with the solution. Once the SPP was completed on-schedule and according to plan, TAF had no doubt that the iMIS solution was the right decision for them.