Client Success with iMIS Membership and Fundraising Software

Society of Critical Care Medicine

Society of Critical Care Medicine Success with iMIS Membership Software

The Chicago-based Society of Critical Care Medicine (SCCM) is the leading organization dedicated to ensuring excellence and consistency in the practice of critical care. With 14,000 members in 80 countries, it is the only professional group devoted exclusively to the advancement of multi-professional intensive care through excellence in patient care, education, research and advocacy.


When the SCCM decided to select new software, the difference came down to support and the people we would be working with. We chose iMIS to make our data more accessible, and become more streamlined and operationally efficient as an organization. We have experienced great customer service, which has allowed us to devote more time to serving our members and achieving our goals.

Challenge

The organization was extremely unhappy with its existing association software -- it was full of bugs and they had to maintain a separate database just to track all the issues. One of the SCCM’s mission-critical training programs was not integrated into the current software, which created additional work for staff members. They needed a vendor that could provide optimum customer service and technical support.

Solution

With iMIS, the SCCM had one single database, a dedicated support team, and a flexible/open solution that could be tailored to best fit its own unique needs. They consolidated data, eliminated data integration issues, and employed more accurate reporting capabilities. And, the SCCM was able to make all of its content accessible to members and staff around the clock.

Results

iMIS is integrated into SCCM's day-to-day activities and is used for everything from managing its website to enabling the creation of individual workspaces for committees. One system allows the organization to streamline its operations, reduce costs and increase staff productivity. iMIS accommodates everything the SCCM was looking for in a system and the implementation was smooth, launched on-time, and even under-budget.