Client Success with iMIS Membership and Fundraising Software

Canadian Security Association (CANASA)

Canadian Security Association Success with iMIS Membership Software

Established in 1977, the Canadian Security Association (CANASA) is a national not-for-profit organization dedicated to advancing the security industry. With more than 1,300 member organizations in 11 Chapters and Sub-Chapters across the country, CANASA provides education, advocacy, marketing and news/events to all segments of the industry.


Our upgrade to the latest iMIS release was smooth and very successful. We completed the project ahead of time and under-budget.

Challenge

CANASA was previously using multiple technology solutions -- including a customized Access-based database -- that lacked data integrity, created inefficiencies, and were expensive to support. They wanted an all-in-one system that would integrate member and event data with a bilingual website and their accounting software. They needed to manage the operations and data of all 11 chapters from a centralized solution that was PCI compliant. As an event-centric organization, it was also vital that the system be able to manage large-scale conferences with online registrations.

Solution

Maintaining all data in one place was key to CANASA and with iMIS they were able to integrate their member information, website, accounting and events. Enhancing the online experience for their users was particularly important and iMIS allowed them to offer new web services and e-commerce functionality as well as generate greater business intelligence on member needs and interests. They were able to provide accurate and auditable financial reporting and operate their website on a more stable platform that didn’t need expensive custom programming to meet their requirements.

Results

CANASA's system is designed to ensure the organization achieves its strategic and business goals. Data is centralized, reporting is streamlined and improved, and data integrity is ensured. Today, more than 20,000 online and onsite event registrations run through iMIS. They are now able to manage their large conferences and easily customize them as needed. In addition, Bursting Silver -- a Canadian Authorized iMIS Consultant (AiC) -- has developed a custom application that allows members to automatically log into iMIS by clicking on a CANASA email. This has reduced the number of inbound registration calls during the busy trade show season from members who forget their passwords.