The New Apostolic Church (NAC) is a worldwide fellowship with 500
congregations and 50,000 registered members in the United States and
Canada. Each local congregation is led by volunteer lay ministers who
officiate at services and events. The NAC Foreign Extension serves five
million members in 75 countries.
Before iMIS, each local congregation maintained their own program and
membership list -- none of these was linked to NAC's main office, which
resulted in duplication of data and made reporting time-consuming and
difficult. The organization needed a centralized system that the locals
could access to provide more timely and comprehensive information.
NAC’s overall objective was to reduce the administrative workload for
volunteers -- 25-30 different forms had to be filled out and sent to the
main office, which created a burden for volunteers and diverted their
attention away from spiritual matters.
With iMIS, local ministers were able to access the main office's
information online, which decreased the amount of work required to
report on weekly offerings and improved the accuracy of the information.
NAC was able to use iMIS to compile contact and demographic data on
members, track member activities and events in which they participated,
automate business processes, and reduce manual tasks. This improved
operational efficiency allowed NAC to strategically move forward and
focus on fulfilling its mission, growing its membership, and supporting
the NAC Foreign Extension.
NAC is realizing a variety of benefits as a result of the iMIS
implementation -- from each local congregation all the way up to the
main headquarters. What previously took six to eight weeks to process
is now reported in just 24-48 hours. In addition to faster reporting,
iMIS has reduced data entry by as much as 75%. NAC recognizes how
important motivated volunteers are to its mission and they never want to
disrespect or waste these resources. With iMIS, volunteers are now
freed up from busy work to concentrate on more important spiritual