We provide live and web-based Technical Support designed to assist
both new and experienced users. Our technical support team is a
multiple-year winner of the Service and Support Professional
Association’s Software Technical Assistance Recognition Award (STAR) and
Support Center Practices (SCP) Certification. SCP Certification measures
the effectiveness of customer support based upon a stringent set of
performance standards and represents the best practices for the
industry. Tech Support resources are available to iMIS customers who participate in the iMIS Software Update plan.
iMIS Knowledgebase Search – The iMIS Knowledgebase is a searchable database of
known/resolved technical support issues as well as all information
available in the Technical Support and HelpNet Communities and other
areas of our website.
Issues Search – In addition to the iMIS
Knowledgebase you can also access a more focused search of Known and
Resolved iMIS issues.
Support Community – The Technical Support Community is a centralized
source of technical information including Tech Alerts, Tech Support
news, technical downloads, and more.
Community – The HelpNet Community is a centralized source of product
information including documentation, news, and more.
iMIS Technical Support award-winning tech support Microsoft Gold Certified Partner SCP Standard Award Service Capability Performance Standard Award iMIS customer benefits software update plan iMIS customer sales iMIS product relaeses imis documentation iM