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    The iMIS Software Update Plan (SUP)

    The Software Update Plan (SUP) ensures your system is optimized for peak performance and protected against technology changes that could threaten your iMIS investment.

    How We Help Improve Your Organization's Performance

    The iMIS Software Update Plan is designed to help you:

    Mitigate Risk: With regular iMIS updates, you’ll know your organization is protected against downtime and incompatibility issues when an operating system or application software is upgraded; complies with key standards such as PCI; and won’t experience the stress of troubleshooting issues on your own.

    PCI Compliant

    Manage Costs: The SUP helps you control expenses by providing a predictable cost of ownership you can rely and budget on. We prolong the life of your iMIS system by avoiding costly major upgrades every 5-7 years, and we offer multi-year and prepayment discounts to help reduce your costs even further.

    Grow Revenue: The latest updates ensure you can quickly take advantage of new technologies to engage constituents and drive revenue growth, including self-service options, private social networks, online communities, and social media tools.

    What You Get with the Plan

    Continuous Delivery of Updates: iMIS production and maintenance releases are provided on a continual basis to address issues and provide new functionality to ensure that maintaining your iMIS system is as easy and straightforward as possible.

    Extensive Knowledge Base Access: SUP subscribers have unlimited access to the iMIS Developers’ community, HelpNet/Technical Support Community, Docs.iMIS.com documentation Helpsite, forums, tips, and newsletters.

    Value-Adds: You'll enjoy ASI's award-winning Technical Support via the web 24 hours a day, 7 days a week; discounted membership in NiUG—the largest independent, volunteer-led user group in the not-for-profit industry; and participation in the iMIS Business Excellence Forum (iBEF) where you can network and share best practices with executive peers to improve your overall organizational productivity, increase revenue, and reduce expenses.

    Ways to Save on Your SUP

    We offer several options to help make the SUP even more affordable:

    Multi-year Discounts: With a two or three year SUP subscription, you can lock in your discount and save 6–8%.

    Prepayment Discounts: Save 12–15% by prepaying your two, three or four year SUP subscription—a substantial cost reduction that can make a difference at budget time.

    Is your SUP current? Check the status of your Plan or get more information on joining so you can begin enjoying regular updates, an incomparable knowledge base, and award-winning technical support.

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