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    Texas Medical Association Achieves Business Excellence with iMIS


    Organization Demonstrates Improvement in the iMIS Value Cycle Areas of Relationship Management and Business Intelligence


    Alexandria, VA (September 27, 2010) - Advanced Solutions International (ASI), the largest, privately-owned global provider of software for member and donor-based non-profits, today announced that Texas Medical Association (TMA) has earned silver status in the iMIS Business Excellence Forum (iBEF) program. Designed to help iMIS customers maximize their software investments, the initiative provides tools and best practices for improving overall organizational productivity and efficiency, increasing revenue and reducing expenses.

    After completing an iBEF Roadmap planning session in 2009, TMA worked with ASI to align its technology with its strategic direction. The organization has since met the criteria for excellence in two of the four areas of the iMIS Value Cycle—relationship management and business intelligence—and become an industry leader by supporting other state medical associations and non-profits with their uses of iMIS.

    Key Facts

    • TMA has distinguished itself in the area of relationship management for several reasons. First, it ensures that there is only one record in iMIS for each member; the association tracks all members, staff, volunteers and partners in a standard way. Second, the association, which offers members-only insurance, synchronizes its data with the insurance companies’ systems through monthly data exchanges. This helps prevent duplicate entries and other data errors.

    • In addition, TMA has excelled in the iMIS Value Cycle area of relationship management for its collaboration with county-level societies on marketing and other initiatives. This allows the organization to present a unified voice and each county medical society to focus on its primary area of expertise, while minimizing operational costs. TMA is also supporting its members with the development of a new website that extends self-service capabilities, and adds automation features to reduce back-office response time and enable staff to refocus their time elsewhere.

    • In the area of business intelligence, TMA has demonstrated excellence with its focus on measuring results. The association’s departments drill down into the organization’s data and document their processes. TMA ensures that there are no cross-departmental conflicts and that all processes are kept consistent. In addition, TMA captures daily performance snapshots and annual metrics, and monitors the full picture of actual revenue (from iMIS), and expenses and budget (from the accounting system). The information is pushed out through a refreshable spreadsheet that reduces reliance on the IT staff and allows users to be self-sufficient—and enables executives to compare the data and easily spot and respond to changes in performance.

    • Further contributing to its successful usage of iMIS, TMA has developed an add-on application for the software system to automate the dues payment process. The association was able to reduce the amount of time required to complete this work—from two days to 45 minutes. Seven other non-profits have implemented TMA’s add-on application, and it is being considered for use by other ASI customers as well as for inclusion in future versions of iMIS.

    Supporting Quotes

    "Rarely do we encounter a non-profit that is as focused on performance measurement, planning and continuous improvement as TMA," said Nathan Slovin, executive director of ASI’s iBEF program. "By maximizing its use of iMIS, the association has achieved new levels of success. It is with great pleasure that we present TMA with a silver certificate."

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    About ASI

    Advanced Solutions International (ASI) is the largest, privately-owned global provider of web-based software for member and donor-based non-profits, and has served nearly 3000 customers and millions of users worldwide since 1991. ASI is the developer of iMIS, an upgradeable, software solution for managing associations, membership, non-profits and fundraising. iMIS 15, the latest evolution of iMIS, leverages Microsoft’s .NET development platform to provide a flexible and open web-based solution.


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